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You do not need more staff to answer at midnight in German. You need the answering to stop depending on staff at all, while every euro of the business you win yourself stays entirely yours.
More enquiries means more people to answer them. More languages means more expensive people. And every one of them is a fixed cost carried through a winter in which nothing charters.
Around €30–35,000 a year. They work eight hours, speak one or two languages well, take August partially off, and cannot be in three conversations at once. You carry them through January.
And when they leave, the relationships and the half-finished quotes leave with them.
A fifteen-boat weekly operator pays about €9,400 a year: website, Concierge, Co-Pilot, online booking, setup and support included. It answers in ninety seconds, in every language, at every hour, in as many conversations at once as arrive.
The partners who earn the most from Fairwind keep every salesperson they have, and hand them the part of the job a machine cannot touch: the relationship, the judgement, the close. The quoting, translating and midnight chasing goes to the AI. Same payroll, twice the selling hours where they actually count.
No. Not a percentage, not a transaction fee. Bookings you win (direct, phone, WhatsApp, repeat guests) are yours in full. The only commission that exists is 2% on a first booking from a deal you chose to buy.
Your domain stays registered to you. Your content and customers are yours. There is an annual exit and no exit fee. We would rather win your renewal every year than trap it once.
You will not. Your channel manager stays as your system of record and Fairwind connects to it. Setup is about a week and roughly eight hours of your team's time, a number we would rather quote honestly now than discover together in week three.
It starts in approval mode: it drafts, your team releases, nothing reaches a customer unread. You move it to autonomous when you have read enough to trust it, or never, and it still pays for itself.
The largest and cheapest of the three, and the one nobody has ever charged you for missing. Enquiries arriving at the wrong hour, in the wrong language, currently converting at a fraction of what they would if answered in minutes.
When a guest can have the week held while they are still excited about it, price comes up far less often. This never appears in a business case and shows up in your average booking value anyway.
Optional, deal by deal, from a prepaid wallet you control. Buy none for a month and hundreds the next. Nothing is ever assigned or charged automatically.
You are paid when you sell. We are paid when we bring you something, and never when you do it yourself.
Every clause in the commercial model follows from that one sentence. If a fee cannot be justified in the same breath as it, it does not exist.Send a real enquiry in a language you do not staff, at whatever hour suits you. Watch the answer arrive. Then decide whether the rest of the conversation is worth having.
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