Home · What it is

The suite

Four parts. One system. One price.

Fairwind is the complete white-label commercial layer for a charter company: the website your customers see, the concierge that answers them, the console you run it from, and the tooling that lets a booking complete online without a phone call.

How it works What it costs

Fairwind is not a channel manager, and does not replace one. MMK or Nausys keeps your calendar and operations, exactly as today. Fairwind connects to it and does the selling: winning the enquiry, answering it, closing it. The channel manager keeps the calendar. Fairwind fills it.

One · white-label website

The site your customers already know, rebuilt to sell

We recreate your existing site on Fairwind: your corporate identity, equivalents of your static pages, your domain, your URL structure. Then we add the four things a brochure site never had.

  • Fleet gallery: every boat with live availability and an instant price, not a "request quote" button
  • Route gallery: itineraries that sell the holiday rather than the hull, priced end to end
  • Destination gallery: the pages that win a search before your brand is known
  • Enquiry capture: feeding straight into Concierge, never into an inbox nobody opens

Unlimited pages, boats, routes and destinations. Multilingual as standard. Built for speed and for search, and your existing URLs are preserved, in writing.

yourbrand.com
A charter storefront built on Fairwind, with your logo and brand
Two · AI sales concierge

A seller that never sleeps, and an app for the ones who do

Concierge works two ways at once. Facing your customer it answers on your website, WhatsApp and email. Facing your team it is a mobile app where every conversation, hold and follow-up lives in one place.

  • Answers in about 90 seconds, at any hour, in the language the customer wrote in
  • Proposes a real route matched to guests, dates, comfort level and port constraints
  • Quotes a real price: route-aware, extras included, not a range and not a guess
  • Holds the yacht, sends the itinerary, chases the follow-up you would have forgotten
  • Starts in approval mode: it drafts, you release. You move it to autonomous when you have read enough to trust it. On your timing.
Three · Co-Pilot

Run the whole thing by asking

No CMS training, no agency ticket, no waiting until Monday. Say what you want in your own words and watch it happen, then ask how the business is doing and get an answer with the numbers behind it.

  • Campaigns: "add a 20% August banner" goes live with its dates and rules applied
  • Prices and rules: "raise August weekly rates by 10%" applies across the fleet
  • Content: a new route page, a new destination, new photos, in any language
  • Answers: "what sold last week", "which August weeks are still empty", "where did enquiries come from"
  • Everything is reversible: it shows the change before it goes live
Co-Pilot
● Connected
Three · Co-Pilot

Your whole business, in one question

Stop exporting spreadsheets to find out how last week went. Ask the way you would ask a colleague, including from a pontoon, on your phone, with one hand.

  • "Show me this week's bookings": value, trend, and which boat is carrying it
  • "Which weeks are still empty in August?": with a suggested action, not just a list
  • "What did last month's enquiries cost me?": by source, per closed booking
Co-Pilot
● Connected
Four · instant online selling

The whole transaction, without a phone call

Most charter websites can take an enquiry. Very few can take a booking. This is the difference between a brochure and a shop.

Live availability

Read from the system you already run. A customer never sees a boat that is not actually free, and you never lose a week to a double booking.

Real-time pricing

Base rate, season, duration, skipper, extras, transit log, cleaning. A total, not a "from" price that starts an argument later.

48-hour holds

The single most effective closing tool in charter. Concierge can place one the moment the customer is warm, at 2am, without asking you.

Deposits and balances online

Card and bank transfer, deposit now and balance scheduled. No more chasing a wire for three days while the customer cools.

Booking confirmations

Confirmation and booking summary sent automatically, in the guest's language. Crew list and documents collected in the same flow.

Extras and upsells

Skipper, hostess, transfers, water toys, provisioning. Offered at the moment of highest intent rather than remembered a week later.

Why the AI can close rather than escalate

Three engines nobody can buy off the shelf

Any chatbot can hold a conversation. Answering a charter enquiry properly means answering three questions in the same breath, and a tool that cannot answer all three has one move: forward it to you.

Availability truth

Is the vessel actually free? Availability lives inside operator systems, never on the open web. It takes integration plus a curation layer to know for certain.

Route–vessel viability

Is this boat right for this journey? Draft, range, berths, crew, port constraints and sea state: broker judgement, encoded as software.

Price truth

What will it actually cost? Route-aware rather than vessel-aware, deterministic rather than estimated, so the number in the chat is the number the guest pays.

Boatsy runs its own marketplace on these same three engines.

One estate, two tenants. You are not buying a partner edition of something we keep a better version of: there is only one system, and if the availability engine were wrong, Boatsy would be the first to lose money on it.

Next: how it actually runs

From the moment an enquiry arrives to a paid booking, and how it connects to the systems you already have.

How it works